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Customer Communication Specialist

Are you looking to develop your professional skills and build a solid foundation in customer communication? This is your structured entry point into a performance-driven environment.

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Your Opportunity

You will be introduced to professional written customer communication and sales-support processes in a structured and guided way. The role focuses on learning how to handle conversations professionally, build long-term customer relationships, and work within clearly defined guidelines and quality standards.

Through internal onboarding and continuous coaching, you will gain practical experience in a performance-oriented working environment with clear expectations.

Responsibilities

01 Handling written customer inquiries through digital communication channels.
02 Communicating in a professional, clear, and goal-oriented manner.
03 Supporting the maintenance and development of customer relationships.
04 Applying predefined communication guidelines and internal workflows.
05 Working with clearly defined objectives and performance indicators.
06 Documenting communication processes accurately and consistently.

Your Profile

-> Interest in customer communication and sales-related tasks.
-> Strong written communication skills in English.
-> Reliability, discipline, and a structured way of working.
-> Willingness to learn and to work in a performance-oriented setting.
-> Confidence in using digital tools after onboarding.

What We Offer

+ Structured onboarding and ongoing training.
+ A professional working environment with clear processes.
+ Long-term cooperation within a stable and organized team.
+ Remote work within defined operational frameworks.